Acceptance of Terms

These Terms of Service constitute the End User Licence Agreement (EULA) for the SplitTunnel desktop application and govern your use of SplitTunnel, including the website, online services, and installed software. By downloading, installing, or using the software, you confirm that you are at least 18 years old, or have obtained parental or guardian consent to use the software.

We may update these terms from time to time. Continued use of SplitTunnel after changes constitutes acceptance of the updated terms.

Service Description

SplitTunnel is a macOS utility that enables per-application VPN routing. It allows you to configure which applications use your VPN connection and which connect directly to the internet.

Important Limitations

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  SplitTunnel does not provide VPN service — you must have your own VPN provider

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  Compatibility depends on your VPN provider and configuration

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  Some applications may not be routable due to macOS system restrictions

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  Shared system services including, but not limited to, DNS resolution, certificate validation, push notifications, and local network discovery are managed by macOS and are not controlled by SplitTunnel

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  Some applications use independent helper processes or agents for their network connections, which must be configured separately from the main application

Routing Limitations & User Responsibility

Shared System Services

macOS uses pooled system services that perform network operations on behalf of multiple applications simultaneously. These include, but are not limited to, DNS resolution (mDNSResponder), TLS certificate validation (trustd), Apple Push Notification Service (apsd), background transfer services (nsurlsessiond), local network discovery (Bonjour/mDNS), time synchronization, captive portal detection, and software update mechanisms. SplitTunnel does not modify or control these shared services in order to preserve the stability, security, and functionality of your computer. Traffic generated by these services follows the operating system's default routing path regardless of your per-application routing rules.

Independent Application Processes

Some applications delegate their network connections to independent helper processes or agents that operate under their own identity. Configuring a routing rule for the main application does not automatically apply to its helper processes. SplitTunnel does not automatically group these processes with their parent applications, as doing so could unintentionally disrupt system-critical traffic or shared services. You are responsible for identifying and configuring routing rules for each process you wish to control, and you may add processes manually if they are not automatically detected.

Misdirected Traffic

Due to the inherent limitations of per-application routing on macOS — including shared system services, independent helper processes, pre-established connections, cached DNS results, and UDP-based protocols such as QUIC and WebRTC — SplitTunnel cannot guarantee that all traffic from a given application will be routed as configured. You acknowledge and accept that some traffic may not follow your configured routing rules. We are not responsible or liable for any consequences arising from misdirected, misrouted, or unrouted traffic, including but not limited to IP address exposure, data transmitted over an unintended network path, or failure to route traffic through your VPN.

User Responsibility

You are solely responsible for configuring and verifying your routing rules. SplitTunnel provides tools to manage per-application routing, but the correctness and completeness of your configuration is your responsibility. You should independently verify that your traffic is being routed as intended, particularly for security-sensitive or privacy-sensitive use cases.

Subscription Terms

Plans

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  Monthly — $4.99 per month

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  Annual — $49 per year (save 2 months)

Free Trial

New subscribers receive a 7-day free trial. No payment information is collected during the trial. You will only be asked for payment when you choose to subscribe after the trial ends.

Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless canceled. You can cancel anytime through your account settings.

Device Limit

Each subscription allows activation on 1 Mac at a time. Activating on a new device automatically deactivates the previous device. You can switch devices by signing out on one Mac and activating on another.

Payment & Billing

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  Payments are processed securely by Stripe

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  You will be billed at the start of each billing period

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  We may change prices with 30 days notice. Price changes will be communicated on our website and will apply to your next billing period.

Cancellation & Refund Policy

Cancellation

You may cancel your subscription at any time through Stripe's customer portal. Upon cancellation, your access continues until the end of your current billing period. No partial or pro-rated refunds are provided for unused time within a billing period.

Money-Back Guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with SplitTunnel within 30 days of your initial purchase, contact us via our support page for a full refund.

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  Refunds are processed within 5-10 business days

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  Refunds are not available for repeated subscriptions to abuse the trial

License Grant

Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to use SplitTunnel for personal or business purposes.

You May Not

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  Redistribute, sell, or sublicense the software

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  Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, data structures, or organizational structure of the software through any means

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  Modify, adapt, translate, or create derivative works based on the software

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  Remove or alter any proprietary notices, labels, or markings

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  Use the software, its binaries, documentation, network traffic patterns, or any associated materials as training data, input, or reference material for any machine learning model, artificial intelligence system, code generation tool, or similar automated system

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  Permit any automated system, web crawler, scraper, or data mining tool to access, index, or process the software or its associated materials

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  Use the software to develop any product or service that competes with SplitTunnel

Prohibited Uses

You agree not to use SplitTunnel to:

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  Circumvent corporate security policies without authorization

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  Engage in any illegal activity

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  Violate your VPN provider's terms of service

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  Interfere with or disrupt networks or services

Intellectual Property

SplitTunnel and all associated trademarks, logos, and content are owned by Boundary Labs Inc. and protected by copyright laws, trade secret laws, and international treaty provisions. Your subscription grants a licence to use the software, not ownership of any intellectual property.

The software contains trade secrets and confidential information of Boundary Labs Inc. You agree to maintain the confidentiality of the software using at least the same degree of care you use to protect your own confidential information, but in no event less than reasonable care.

Disclaimer of Warranties

SplitTunnel is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:

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  The software will be compatible with all VPN providers

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  The software will be uninterrupted or error-free

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  The software will meet your specific requirements

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  All application traffic will be routed as configured, due to shared system services, independent application processes, or other operating system behavior beyond our control

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  The software will prevent any particular traffic from being exposed to any particular network path

We are not responsible for issues caused by your VPN provider, network configuration, third-party software, macOS system behavior, shared system services, or independent application helper processes. You acknowledge that per-application routing operates within the constraints of the macOS operating system and that certain traffic is inherently outside the scope of per-application control.

Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from your use of SplitTunnel is limited to the amount you paid us in the 12 months preceding the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, business interruption, privacy breaches, or IP address exposure.

Without limiting the foregoing, we are not responsible or liable for any consequences arising from traffic that is misdirected, misrouted, or not routed as configured, whether due to shared macOS system services, independent application helper processes, pre-established connections, protocol behavior (including UDP, QUIC, and WebRTC), DNS caching, or any other factor outside the direct control of the software. You assume all risk associated with configuring and relying on per-application routing rules.

Termination

By You

You may cancel your subscription at any time. Access continues until the end of your current billing period.

By Us

We may terminate or suspend your access immediately if you violate these terms. We may also discontinue the service with 30 days notice.

Survival

The following sections survive termination of this agreement: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Governing Law, and any other provisions that by their nature are intended to survive.

Governing Law

These terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved in the courts of British Columbia, Canada.

Force Majeure

We are not liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, third-party service failures, cyberattacks, or other events of force majeure.

Export Control

You are responsible for compliance with all applicable export control laws and regulations. You may not export, re-export, or transfer the software to any country, entity, or person prohibited by applicable law.

Changes to Terms

We may modify these terms at any time. For material changes, we will notify you via email or through the app at least 30 days before they take effect. Your continued use after changes constitutes acceptance.

Severability

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Boundary Labs Inc. regarding your use of SplitTunnel and supersede all prior agreements, representations, and understandings, whether written or oral.

Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations under these terms without restriction, including in connection with a merger, acquisition, or sale of assets.

Waiver

Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision. A waiver of any provision is only effective if made in writing and signed by an authorized representative of Boundary Labs Inc.

Contact

For questions about these terms, contact us via our support page at splittunnel.app/support.